JSMS call for special issue

The Journal of Social Media in Society is excited to announce a special issue -- Contemporary Perspectives: Social Media and Enterprise Engagement.

Background
For decades, business has been concerned about employee engagement, marketing departments have been concerned about customer engagement, and universities have been concerned about student engagement. A new approach has been introduced that looks at engagement as a process, independent of the particular audience. Enterprise Engagement is a formal business process that helps achieve organizational goals and objectives by proactively involving all of the people who can contribute to the organization’s success (Bolger & Schweyer, Enterprise Engagement and ISO Standards, 2017).

Objectives of this Special Issue
The objective of this special issue is to contribute to the body of knowledge in both social media (SM) and the exciting new area of management called Enterprise Engagement, or Quality People Management, by examining the intersection of these two fields of study. A second objective is to investigate ways social media can be used to provide more meaningful and tangible outcomes to organizations by use or integration of social media in organizational processes that will enhance employee, customer, supplier, and vendor engagement.

Scope of the Journal
The Journal of Social Media in Society is blind peer-reviewed, open-access, online journal that accepts scholarly articles and book reviews. The journal is devoted to scholarship and commentary on social media and its impact on society. The objective of JSMS is to advance the study of social media with current literature based on theory, research and practice from all methodological frameworks.

Recommended Topics
This special issue is looking for empirical studies that offer insight into and the impact of social media on the various elements of quality people management. Preference will be given to those manuscripts that provide specific and tangible application of the results to the field. Topics include, but are not limited to, the impact on or use of SM with regard to the following (from www.theicee.org, retrieved December 2017):
• Practices that continually aligns business activities with customer needs.
• Communications that connect the entire organization to values, goals and objectives.
• Recruitment to ensure the selection of people appropriate to their function.
• Engagement strategically implemented so that people feel committed to continuous improvement and the culture in the organization.
• Teamwork and collaboration so that teams function effectively and efficiently.
• Practices that involve and inspire employees.
• Building creativity and innovation into the culture and rewards system.
• Recognition and rewards strategically used to foster involvement.
• Networking within all parts of organizations to foster alignment, trust, and collaboration.
• Work environments that foster proactive communication, participation, and effectiveness.
• Measures of overall engagement, employee engagement, customer and vendor engagement.

Submission Procedure
Researchers and practitioners are invited to submit papers for this special issue of the JSMS, Contemporary Perspectives: Social Media and Enterprise Engagement on or before December 31, 2018. Authors should send a query or outline to the Edition Editor (listed below) prior to submitting the paper. All submissions must be original works and may not be under review by another publication. The appropriate Institutional Review Board (IRB) documentation should be on file with the researcher’s institution and shall be provided upon request of the Edition Editor. Authors should refer to the JSMS author guidelines for submissions at: http://thejsms.org/tsmri/index.php/TSMRI/about/submissions#authorGuidelines

To submit a paper for review, create an author account on the JSMS website, then go to the submissions page at: http://thejsms.org/index.php/TSMRI/author/submit/1

Important Dates for Submitting to this Special Issue
Submissions to the Journal: Today through December 31, 2018
Revision/Acceptance notification: On or before March 31, 2019
For submissions selected that require revisions, revised manuscript due: On or before June 30, 2019
Final decision notification: On or before September 30, 2019
Publication: December 2019

Inquiries
All inquiries for this special edition should be directed to the attention of: Dr. Randy McCamey
Edition Editor, Contemporary Perspectives: Social Media and Enterprise Engagement
Email: RMcCamey@Tarleton.edu
If you would like to be a reviewer for this special issue of the JSMS, please send a summary vita to Dr. McCamey.

Please feel free to share this call with your colleagues.

How to make a journal editor happy

I have learned a lot about submitting manuscripts from being on the receiving end as a journal editor. Instead of giving a list of my pet peeves, I would rather focus on the positive. Every issue, I am delighted by authors more than I am driven crazy. Delight can come from simple kindness in an email or just following instructions. So, here are ways to make one journal editor happy:

Follow the style guide

• Take the time to tailor your manuscript to the journal's style guide. Yes, it's a pain, but it also tells the editor that you are serious about publication. (If you leave it in the style of the journal to which you previously submitted, a journal editor can tell.)
• You don't have to get fancy and mimic the paginated look with text boxes. This only gives the paginating editor the nightmare of copying material from a text box into the main flow of the article.
• If the journal uses a style guide you don't know well, look for a manuscript editor on your campus or in your community. Shout out to Lacie Harris at Tarleton State! She's an awesome editor and helps our faculty submit cleaner manuscripts.

Make substantial changes based on reviewer feedback

• Provide a memo or table addressing how you handled each reviewer comment. This makes it so much easier for an editor to see that you valued the feedback and truly used it to better the manuscript.
•  This is a great time to find more current or robust citations, too.

Make sure your in-text citations match up with your reference list

• Use the "find" feature in your file, or simply cross reference every citation.
• With multi-author papers, and ones that have experienced many revisions, cited works change. Make it your job, not the editor's, to catch these kinds of edits.

Be responsive

• Update your email system to prioritize messages from editors, or at least prevent them from going to your spam folder. You want to respond in a timely manner. Editors are deadline-driven.
• If given a deadline for proofing or other tasks, respond before your given deadline. This may help an editor move the publication along even faster. 
• When you respond, double check that you have addressed all of the editor's questions. Do so thoroughly. Inaccurate or missing elements may make an editor doubt the quality of your research.

Remember that editors are people, too. Well, sometimes...

• Be nice in your messages, or at least professional. I do not mind an email asking for a status update, as long as it's not rude or snarky. Some editors are not receiving huge stipends, course release, or anything beyond a line on the service category of a vitae to do what they do. 
• Thank an editor after you read a great issue. Or after your article publishes.