Listening Online - What do you expect?

Dr. Chris Gearhart and I are working on a research project about how organizational social media accounts display listening traits online. This led us to questions about expectations of listening (and response) from corporate social media accounts.

We would love to have your input. You must be 18 or older to participate. Thank you in advance!

Survey Link

Official recruitment info from our IRB documentation: Researchers at Tarleton State University invite you to take a brief survey (less than 10 minutes) regarding your perceptions of appropriate listening behaviors and responses in a social media context. You will be asked to answer questions about your listening habits and demographic information. You will be provided with some hypothetical social media posts and are asked to rate how you would prefer to be responded to. Information concerning the study, such as any risks, benefits, and safeguards for your privacy and well-being, is presented on the first page of the survey. You must be 18 or older to participate.